Your Privacy Is Our Priority

Welcome to 8j88. This Privacy Policy ("Policy") describes how the 8j88 platform ("we", "our", "platform") collects, uses, stores, and protects your personal information. By using our website or services, you agree to the terms described in this Policy.

We believe that your privacy is a fundamental right. That is why 8j88 always operates with transparency and is committed to keeping you informed about every step in how your personal information is used.

The 8j88 platform may collect the following types of information from you:

1.1 Information You Provide Directly

When you open an account, log in, or contact us on our platform, you provide the following information:

• Full name and date of birth (for age verification)
• Email address and mobile number
• Password (stored in encrypted form)
• Address and nationality details
• National ID or passport number (for identity verification)
• Financial transaction details, such as information related to bKash, Nagad, Rocket, Upay, or bank transfers

1.2 Automatically Collected Information

When you browse our site, some information is collected automatically:

• IP address and device type
• Browser type and version
• Operating system information
• Time spent on the platform and pages visited
• Data collected through cookies and similar tracking technologies
• Gameplay history and transaction logs

1.3 Information Received from Third Parties

To verify identity, prevent fraud, and ensure responsible gaming, we may sometimes receive information from trusted third parties.

8j88 uses your information for the following purposes:

2.1 Account Management & Service Delivery

• Completing account registration, identity verification, and ensuring secure login
• Processing deposits and withdrawals
• Providing bonuses and promotional offers
• Ensuring uninterrupted operation of gaming services

2.2 Security & Compliance

• Detecting and preventing fraudulent activity
• Complying with anti-money laundering (AML) regulations
• Verifying age to prevent access by minors
• Conducting responsible gaming monitoring

2.3 Communication & Customer Support

• Providing assistance via live chat and email
• Sending important account-related notifications
• Communicating security alerts and system updates

2.4 Platform Improvement

• Analyzing user experience to improve service quality
• Identifying and resolving technical issues
• Planning the addition of new games and features

8j88 follows a strict privacy policy. Your personal information may be shared with third parties only in the limited circumstances below:

3.1 Service Provider Partners

To operate our platform, we work with trusted technology and service providers, such as payment processors, identity verification agencies, and cloud service providers. These partners are given access only to the information needed for their specific tasks and are obligated to keep that information secure in accordance with our guidelines.

3.2 Legal Obligations

We may be required to disclose information pursuant to a court order, government directive, or applicable law. In such cases, we always seek legal advice and disclose only the minimum information necessary.

3.3 Fraud Prevention

Information may be exchanged with relevant authorities to detect and prevent money laundering, fraud, or other unlawful activity.

3.4 Business Transfers

In the event of a business merger or acquisition, your information may be transferred to the new operating entity. If such a change occurs, we will notify you in advance.

8j88 uses cookies and similar technologies to improve your browsing experience.

4.1 Essential Cookies

These cookies are essential for the core functionality of the platform — such as maintaining login sessions, verifying security, and remembering your preferences. Disabling them may cause the platform to not work properly.

4.2 Performance Cookies

These cookies help us understand how users are using the platform. This information is collected anonymously and is used only to improve service quality.

4.3 Cookie Controls

You can disable non-essential cookies by changing your browser settings. However, doing so may limit some features.

8j88 uses industry-standard technologies and processes to protect your personal and financial information:

• SSL Encryption: All data transfers between your browser and our servers are secured through SSL/TLS encryption.
• Password Encryption: Your password is never stored in plain text; it is kept only in encrypted form using strong hashing algorithms.
• Access Controls: Through strict internal security policies, only authorized personnel can access your information.
• Regular Audits: Our systems undergo regular security testing so that any vulnerabilities can be identified and resolved quickly.
• Data Backups: Regular backups are maintained on secure, encrypted servers so that your information is not lost in the event of a technical issue.
• Two-Factor Authentication: Additional verification is in place for suspicious login attempts.

Please keep in mind that complete security on the internet cannot be guaranteed. Keeping your password confidential and contacting us if you notice any suspicious activity is also important for your own security.

8j88 retains your personal information only for as long as it is necessary or legally required:

• Information for active accounts is retained for as long as the account remains open and for any necessary period thereafter.
• Financial transaction records are retained for the period specified by applicable laws and regulations.
• For inactive accounts, information is kept for a defined period in accordance with security and legal requirements.
• Customer service communications are retained for as long as necessary.

Once the defined retention period ends, your information is securely deleted or anonymized.

As a member of the 8j88 platform, you have certain important rights regarding your own personal information:

7.1 Right to Access

You may request to know what information we hold about you. Upon request, we will provide a detailed summary of your stored information.

7.2 Right to Rectification

If your information is incorrect or incomplete, you may request that it be corrected. Keeping accurate and up-to-date information is also important for our service.

7.3 Right to Erasure

In certain circumstances, you may request that your information be deleted. However, this request may not be fulfilled where legal obligations or active investigations are involved.

7.4 Right to Restrict Processing

In some cases, you may request that the processing of your information be limited, particularly when the accuracy of the information is in question.

7.5 Data Portability

You may request to receive the information you have provided in a structured, commonly used format.

8j88 is an adults-only platform and is intended solely for individuals aged 21 or older. We do not knowingly collect any personal information from minors.

If we become aware that a minor's information has been collected by mistake, we will immediately remove that information from our systems and close the associated account.

If a parent or guardian believes their child has registered on our platform, please notify our support team immediately.

8j88 reserves the right to update this Privacy Policy as needed. Changes will be published on this page and the "Last Updated" date will be revised accordingly.

For significant changes, we will notify you via email or through the platform. Continued use of the platform after a change has been made will be considered acceptance of the updated policy.

We recommend that you read this policy regularly to stay informed about the latest information.

If you have any questions, concerns, or requests regarding this Privacy Policy, or if you wish to exercise any rights related to your information, please contact our customer support team:

• 24/7 Live Chat Support — directly from the platform
• Email: [email protected]

Our team provides support in both Bengali and English. Every privacy-related request is handled with care.