8j88 FAQ —
Common Questions & Answers

In a live dealer game, a real dealer plays with you via live video stream from a studio or casino. You watch cards being dealt, dice being rolled, or the roulette wheel spinning in real time on your screen. You are given a set time to place bets and make decisions, and you can also chat with the dealer — all in real time, giving you the feel of a real casino from home.

Yes, both Teen Patti and Andar Bahar are available on 8j88. Teen Patti is played with three cards and the best hand wins. Andar Bahar is even simpler — the dealer reveals a 'joker' card, then you bet on whether your card will appear on the Andar (inside) or Bahar (outside) side. Both games have easy rules and in-game instructions are available in Bengali.

Roulette is quite straightforward even for beginners. A ball rolls around a spinning wheel and you bet on a number, a color (red or black), or a group of numbers. The easiest way to start is with red-black or odd-even bets, where the chance of winning is close to fifty-fifty. It is recommended to read the in-game instructions before playing at 8j88's live tables.

8j88's live casino works fully on mobile browsers. The video stream runs smoothly on any modern smartphone or tablet — Android or iOS. For the best experience, use Wi-Fi or a strong mobile data connection and keep your browser updated. No separate app download is needed.

In Baccarat you bet on one of three outcomes — Player wins, Banker wins, or a Tie. The dealer deals two cards to each side; the side whose points are closest to or equal to 9 wins. Card values are simple: 10s and face cards are worth zero, all other cards are worth their face value. If the total is two digits, only the right digit counts as the score. Many players prefer the Banker bet as it has a slightly higher chance of winning.

Account verification, or the KYC process, is done for your own protection. It ensures no one else can misuse your account and that withdrawals reach the rightful owner. Through age verification we confirm that only those aged 21 or above are using the platform. It is part of creating a safe and responsible gaming environment.

If your verification is rejected, our support team will usually send you a message explaining the reason. In most cases rejections happen because images are blurry, cropped, or unclear. Take a clear, complete, and well-lit photo and resubmit. If you have any difficulty, contact us directly via live chat or at [email protected] — we will guide you step by step.

We accept government-issued identity documents from Bangladesh. The National ID card (NID) is the easiest and most common option. A passport and a valid driving licence are also accepted. For address verification you can submit a recent bank statement or a copy of a utility bill. All documents must be valid and the images must be clear and legible.

All personal documents you submit are transmitted and stored securely using SSL encryption. This information is used only for the verification process and is not shared with any third party. Your data is kept with the highest level of protection in accordance with our privacy policy. Read our privacy policy page for more details.

To register, go to the 8j88 login page and choose the sign-up option. Enter your active mobile number or email, a preferred username, and a strong password. Then confirm your age — remember, this platform is only for those aged 21 or above. Once a simple verification step is completed, your account will be active.

Click the "Forgot your password?" link on the login page. Enter the mobile number or email you used during registration — a reset code or link will be sent there. Use that code to set a new password. If for any reason this process does not work, contact our live chat or [email protected] directly and we will verify your identity and assist you.

Yes, your account login details can be used on any device — smartphone, tablet, or computer. When logging in from a new device, a verification code may be sent for security purposes. Make sure you have access to the mobile number or email linked to your account so you can receive this code easily.

First make sure you have typed your username and password correctly — uppercase and lowercase letters are different. Clear your browser's cache and cookies and try again. If the problem persists, try resetting your password. If that still does not resolve it, contact our 24/7 live chat support — we will help you regain access quickly.

No, a player may only open one account. Creating multiple accounts under the same person's name or from the same device is strictly prohibited and is a violation of our terms and conditions. If detected, all associated accounts and any remaining balance may be forfeited.

In most cases a deposit is credited within a few minutes. However, there can sometimes be a slight delay due to the payment gateway. If more than 15–20 minutes have passed, note the transaction number from your payment app and contact us via live chat or at [email protected] with that reference number. We will verify and resolve it quickly.

On 8j88 you can deposit money via bKash, Nagad, Rocket, Upay and bank transfer. For bank transfers, various common banks including Dutch-Bangla Bank, BRAC Bank, and Islami Bank can be used. The minimum deposit amount is ৳300 for each method.

Log in to your 8j88 account, go to the deposit page, and select bKash. Enter the desired amount (minimum ৳300) and make the payment to the displayed 8j88 bKash merchant number. Once the payment is complete, enter the transaction ID from bKash into the deposit form. Your balance is usually updated within a few minutes.

Essentially yes. Select Nagad on the deposit page and set the amount. Make the payment to the displayed Nagad merchant number from your Nagad app or via *167#. Enter the Nagad transaction ID from the successful transaction into the form and submit. The process is just as simple as bKash and the minimum deposit limit is the same — ৳300.

Cooling-off is an arrangement to pause playing for a set period — such as 24 hours or one week. Self-exclusion is more long-term — your account is completely deactivated for a specified period. To activate this feature, contact our support team or you can set it yourself in your account settings. Visit our responsible gaming page for more details.

8j88 gives you the option to set your own daily, weekly, or monthly deposit limit. Once this limit is set, it will not be possible to deposit more than that amount, which helps prevent overspending. Lowering a limit takes effect immediately, but increasing it requires a waiting period (cooling period). Set it through your account settings or via support.

Online gaming is entertainment for adults — not for minors. Those under 21 may be more vulnerable to financial risk and addiction. 8j88 therefore strictly ensures that only those aged 21 or above can open an account and play on the platform. Age is verified during registration and is also checked during the account verification step if necessary.

If you feel that gaming is having a negative effect on your daily life, relationships, or financial situation, seek help immediately. The 8j88 support team will assist you in setting limits on your account or activating self-exclusion. Kaan Pete Roi is a well-known mental health support service in Bangladesh. You can find more information and resources on our responsible gaming page.

The minimum withdrawal amount is ৳500. Once the request is processed, the money is generally sent to your bKash, Nagad, Rocket, Upay, or bank account within 10 to 45 minutes. If your account is fully verified before you make a withdrawal, the process goes more smoothly. If you have any issues, the support team will help.